How to Protect Your Hotel’s Online Reputation

Social media gives voice to all types, and the wrong person can do serious harm to your hotel’s reputation. Watch our webinar recording to learn how to manage and prevent everything from negative reviews to an all-out attack.

Topics include:

• How to manage misinformation, trolls and review threats
• When is it appropriate to respond to, dispute or ignore a comment?
• Protecting your hotel from hacking and brandjacking
• Internal threats: managing employee behavior on social media
• Policy and prevention
• Strengthening reputation with positive reviews and advocacy