Increase guest satisfaction and revenue at your hotel
Build results-driven travel and tourism strategies
Maximize hotel investment returns
Maximize returns to your partners
Guide strategic recommendations for clients
Enhance the diner experience and maximize revenue
More than 18,000 companies rely on ReviewPro
What we do
We are the world-leaders in Guest Intelligence solutions for the hospitality industry. Our cloud-based solutions enable clients to obtain a deeper understanding of reputation performance as well as operational/service strengths and weaknesses. We provide actionable insights to increase guest satisfaction, rankings on review sites/OTAs and ultimately revenue.
Why we are different
We have a deep understanding of the impact and implications of guest feedback and are experts in helping clients to create a guest-centric culture, to deliver better experiences and to exceed clients’ expectations.
Our clients benefit from:
- Most comprehensive data coverage, reliability and the Global Review IndexTM (GRI).
- Actionable insight to turn visitor feedback into measurable results.
- Industry-leading education, training and support.
- Open and flexible approach to partners and products.
“ReviewPro is a lifeline for any hotel organization that is obsessed with listening and responding to guests needs and building their organisation around guest satisfaction.”
“ReviewPro has opened the door for thousands of SME, accommodation businesses in Australia to manage their online reputation. The quality of ReviewPro data has been matched by their unrivalled training and support.”
“Since implementing ReviewPro’s integrated guest feedback system, combining ORM with GSS, we now have a global view of our 31 hotels. One of our biggest wins is that our TripAdvisor performance has improved dramatically, both in terms of review volume and rankings.”
“With ReviewPro’s semantic analysis, we can quantify which areas are of the highest concern to our guests, which helps us to justify investments and achieve the greatest impact from our financial expenditures.”
Discover the latest trends and best practices in Guest Intelligence for the hospitality industry.
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