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Free Case Study for Hoteliers

How an Independent Hotel in Italy Uses Guest Intelligence to Drive Improvements



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Hotel Franz in Gradisca d’Isonzo, Italy, understands the importance of analyzing all guest feedback more deeply and accurately to make the necessary operational and service changes needed to enhance the guest experience.

Download our full case study to understand how this boutique hotel uses Guest Intelligence to create a guest centric culture, prioritize improvements on property and in turn, increase overall satisfaction and revenue.

Topics include:

  • The challenges
  • The solution
  • Key Performance Indicators
  • Results
  • How ReviewPro is used within Hotel Franz