REPUTATION MANAGEMENT FOR RESTAURANTS
Increase reservations and walk-ins
Proactively manage your restaurant’s online reputation with our powerful, cloud-based solution. Track, benchmark and analyze reviews from across the social web, increase review volume and rankings, and enhance customer satisfaction.
RESTAURANT SATISFACTION SURVEYS
Gain valuable insights into the customer experience
Easily create customized, branded surveys and manage all customer feedback from one integrated dashboard. Drill down in key areas, use the insights to prioritize improvements, and watch your reviews and rankings soar on TripAdvisor and Google.
GUEST MESSAGING HUB
Embrace messaging as the preferred way to connect
Communicate with customers using the messaging service of their choice and manage all interactions from one easy-to-use central hub. Chat in real-time and resolve issues on the spot, increase efficiency, and consistently exceed expectations.
AUTO CASE MANAGEMENT
Streamline operations and drive service excellence
Automate internal communications and workflows, ensuring the timely and efficient resolution of customer issues. Prevent negative reviews, exceed customer expectations, and earn rave reviews.
Engage with customers while on the go
Access guest feedback, take action, post responses, and track performance metrics in real-time from your mobile device or tablet no matter where you are.