REPUTATION MANAGEMENT FOR RESTAURANTS
Increase reservations and walk-ins
Proactively manage your restaurant’s online reputation with our powerful, cloud-based solution. Track, benchmark and analyze reviews from across the social web, increase review volume and rankings, and enhance customer satisfaction.
RESTAURANT SATISFACTION SURVEYS
Gain valuable insights into the customer experience
Easily create customized, branded surveys and manage all customer feedback from one integrated dashboard. Drill down in key areas, use the insights to prioritize improvements, and watch your reviews and rankings soar on TripAdvisor and Google.
GUEST MESSAGING HUB
Embrace messaging as the preferred way to connect
Communicate with customers using the messaging service of their choice and manage all interactions from one easy-to-use central hub. Chat in real-time and resolve issues on the spot, increase efficiency, and consistently exceed expectations.
AUTO CASE MANAGEMENT
Streamline operations and drive service excellence
Automate internal communications and workflows, ensuring the timely and efficient resolution of customer issues. Prevent negative reviews, exceed customer expectations, and earn rave reviews.
Engage with customers while on the go
Access guest feedback, take action, post responses, and track performance metrics in real-time from your mobile device or tablet no matter where you are.
Happy Customers, Profitable Restaurants
DATA PROTECTION BASIC INFORMATION
Data Controller: Shiji Information Technology Spain, S.A
- To be able to contact you in order to provide you with information about our services and products. We would contact you through email or telephone means.
- In case you consented, to send you communications in order to provide you with information about the best practices in our hotel industry and products.
Rights of the data subject: You have the right to access, rectify and delete the data, as well as other rights, as explained in the additional information