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Hotel Investment Analytics

Powerful intelligence. Smarter decisions.

Our industry leading Guest Intelligence provides savvy owners & investors, advisors & consultants and management companies with a competitive advantage.

Hotel Investment Analytics

Detailed quantitative & qualitative analysis on a property, brand or chain level.

Whether you are evaluating an individual hotel investment, a management portfolio, entering a new market or assessing an existing portfolio, we provide guest intelligence to more accurately project CAPEX requirements and revenue.

  • More accurately determine hotel valuations

    More accurately determine hotel valuations

    A Cornell University Study revealed that there is a link between a hotel group’s Global Review IndexTM scores and market capitalization and that improving online reputation performance can lead to increased valuations.

  • Assess managerial performance

    Assess managerial performance


    Identify service and operational strengths and weaknesses to establish appropriate objectives and KPI’s, assess existing managerial talent and identify necessary HR requirements.

  • Negotiate more effectively

    Negotiate more effectively


    Leverage Guest Intelligence and competitive benchmarking to enhance overall analysis and precision in due diligence to improve buy-side negotiations.

Key features

  • Global Review IndexTM

    Benchmark an individual hotel, group or brands online reputation score with the industry-standard GRITM, calculated from reviews aggregated from 175 OTAs and review sites in 45 languages.

  • Sentiment analysis

    Identify positive and negative mentions related to guests’ experiences in more than 120 categories to better understand how well a hotel is performing.

  • Competitive intelligence

    Gain access to unprecedented competitive benchmarking data and compare a hotels’ performance by GRITM, department, review source, language/country and sentiment analysis.

  • Social media monitoring

    Track what people are saying about a given hotel or brand in real-time using our powerful, yet simple dashboard.

  • Data portability

    Export data (Excel, PNG, PDF or API) to share within your organization or to generate powerful business intelligence by analyzing ReviewPro data together with other internal data.

  • Reporting & results

    Receive detailed performance summaries and automated reports to track long-term trends across the organization and complete due diligence or other financial analysis.

Adele Gutman Library Hotel Collection

“With ReviewPro’s semantic analysis, we can quantify which areas are of the highest concern to our guests, which helps us to justify investments and achieve the greatest impact from our financial expenditures.”

Adele Gutman

VP Sales, Marketing & Revenue, Library Hotel Collection

Why choose ReviewPro

Our Guest Intelligence empowers hotel and restaurant professionals to change internal culture and processes in order to increase guest satisfaction and revenue.

  • Data coverage, reliability & the GRI

    Data coverage, reliability & the GRITM

    Act with confidence based on our analytics and reporting at a group, property and departmental level. Our proprietary Global Review IndexTM is the industry standard for online reputation measurement.

  • Actionable insight to deliver measurable results

    Actionable insight to deliver measurable results

    Obtain deeper insight into the guest experience that allows you to improve decision-making and take immediate action where it will have the most impact.

  • Invaluable education, training & support

    Invaluable education, training & support

    Transform your guest experience strategy and results with our multi-language Learning Center and personalized assistance from our proactive team of client service managers who are available 24/5.

  • Open & flexible approach to data

    Open & flexible approach to data

    Benefit from our platform approach to data integration (Excel or API, etc.) to combine ReviewPro’s Guest Intelligence data with your existing or third-party data systems to maximize insight and decision-making capabilities.

30,000+ companies rely on ReviewPro

  • CBRE
  • Hyatt
  • Starwood Capital Group
  • Hersha Hospitality Trust
  • Highgate
  • Host Hotel

Leverage review analytics to deliver better returns

Contact us today to find out how our detailed market intelligence can be used to improve decision-making and contribute to the success of deals.