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Reputation Management for Hotels

AUTO CASE MANAGEMENT

Automate follow-up on guest feedback, assign duties and track completion. Prevent negative reviews and earn rave reviews by ensuring the timely resolution of guest issues.

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Reputation Management for Hotels

STREAMLINE OPERATIONS & DRIVE SERVICE EXCELLENCE

Empowering you to immediately identify and fix operational and service shortcomings is the driving force behind this easy-to-use, yet powerful solution. Automatically assign and track cases based on specific feedback from online reviews and in-stay or post-stay surveys to ensure that internal service standards are being met.

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Reputation Management for Hotels
Reputation Management for Hotels

Automate follow-up at the click of a button

Create automation rules quickly and easily so that the relevant team member is alerted about important issues requiring immediate attention.

Reputation Management for Hotels

Increase staff efficiency, reducing costs

Empower your team to focus efforts where it matters most & manage the internal processes necessary to execute improvements.

Reputation Management for Hotels

Problems identified =
issues resolved

Whether the source is a guest review, survey response or a live request from a guest on property, your team can prioritize and manage cases via ReviewPro’s desktop solution or mobile App.