Legal Sub Processors List

Sub-processors List

The following lists provide information related to the third-party sub-processors and Shiji corporate affiliates that may have access to customer personal data held by the customer as a data controller when providing services to Shiji customers.

For Concept

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Shiji Poland sp. z o.o.
Internal
Development, support and implementation services
Poland
Essential
Shiji  (UK) Ltd.
Internal
Support  and implementation services
United Kingdom
Essential
Shiji  Slovakia s.r.o
Internal
Support  and implementation services
Slovakia
Essential
Shiji Information Technology Spain S.A.
Internal
Support  and implementation services
Spain
Essential
Shiji Portugal, S.A.
Internal
Development, support and implementation services
Portugal
Essential
Shiji (US) Inc
Internal
Support and  implementation services
United States
Essential
Shiji  Deutschland GmbH
Internal
Support and  implementation services
Germany
Essential
Beijing  Shiji Information Technology Co., Ltd.
Internal
Support and  implementation services
PR  China
Essential
Shiji  (Australia) Pty Ltd
Internal
Support and  implementation services
Australia
Essential
Shiji  India LLP
Internal
Support and  implementation services
India
Essential
Shiji Singapore Pte Ltd
Internal
Support and  implementation services
Singapore
Essential
Shiji  (Thailand) Limited
Internal
Support and  implementation services
Thailand
Essential
Shiji  Malaysia Sdn Bhd
Internal
Support and  implementation services
Malaysia
Essential
Shiji  Information Technology (Philippines) Inc
Internal
Support and  implementation services
Philippines
Essential
Shiji  Japan 株式会社
Internal
Support and  implementation services
Japan
Essential
Infrasys  (HK) Limited
Internal
Support and  implementation services
Hong  Kong
Essential
Shiji  (Canada) Inc
Internal
Support and  implementation services
Canada
Essential
Shiji  (Hong Kong) Ltd
Internal
Support and  implementation services
    Hong Kong  
Essential
Shiji  (Macau) Limited
Internal
Support and  implementation services
Macau
Essential
Shiji  GmbH
Internal
Support and  implementation services
Austria
Essential
Shiji  Information Technology (Hong Kong) Limited
Internal
Support and  implementation services
    Hong Kong  
Essential
Shiji  Technologies Ltd
Internal
Support and  implementation services
Croatia
Essential
Shiji  Vietnam Ltd
Internal
Support and  implementation services
Vietnam
Essential
ShijiMex  Information Technology S.A. de C.V.
Internal
Support and  implementation services
Mexico
Essential
Shiji  Middle East-FZ LLC
Internal
Support and  implementation services
United  Arab Emirates
Essential
Oracle Cloud Infrastructure
External
Cloud Service Provider
Germany /United States / Japan
Essential
Propeller
External
    Guest booking engine product   Development Partner
Ireland / United  States
Essential
Amazon Web Services,  Inc.
External
Cloud Service Provider
Germany / Ireland
Essential
Enteros
External
Support Services, Development Partner
    United States  
Optional
Zoho Corporation
External
Support Ticketing  Tool, CRM
    United States  
Essential

For HotelIFC

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Beijing Shiji Information Technology Co., Ltd.
Internal
Level 1, 2 and 3support and implementation services
PR China
Essential
Shiji Deutschland GmbH
Internal
Level 1 and 2 support and implementation services
Germany
Essential
Shiji (US) Inc
Internal
Level 1 and 2 support and implementation services
United States
Essential
Shiji SINGAPORE Pte Ltd
Internal
Level 1 and 2 support and implementation services
Singapore
Essential
Amazon Web Services, Inc.
External
Cloud Service Provider
Ireland / Singapore / United States
Essential (configurable and based on location)
Alibaba Cloud Computing Ltd.
External
Cloud Service Provider
PR China
Essential (configurable and based on location)

For Infrasys

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Shiji Poland sp. z o.o.
Internal
Support  and implementation services
Poland
Essential
Shiji Deutschland  GmbH
Internal
Product management, support and implementation services
Germany
Essential
Shiji Information Technology (Hong Kong) Limited
Internal
Development, support and implementation services
Hong  Kong
Essential
Shiji Slovakia s.r.o
Internal
Support and implementation services
Slovakia
Essential
Shiji  (UK) Ltd.
Internal
Support  and implementation services
United Kingdom
Optional
Shiji  Technologies Ltd
Internal
Support  and implementation services
Croatia
Optional
Shiji (US) Inc
Internal
Support  and implementation services
United  States
Optional
Shiji Information Technology Spain, S.A.
Internal
Support and implementation services
Spain
Optional
Shiji Italy  S.R.L.
Internal
Support  and implementation services
Italy
Optional
Shiji Portugal S.A.
Internal
Product  management, support and implementation services
Portugal
Optional
Shiji France SAS
Internal
Support  and implementation services
France
Optional
Amazon Web Services, Inc. Amazon Web Services EMEA SARL
External
Cloud Service Provider
United States / Germany / Ireland
Optional (choice of one)
Ningxia Western Cloud Data Technology Co., Ltd. AWS instance China
External
Cloud Service Provider
PR China
Optional

For MyCheck

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Shiji (UK) Ltd.
Internal
Development,  support and implementation services
United Kingdom
Essential
Shiji Israel Ltd
Internal
Development, support and implementation services
Israel
Essential
Shiji Information Technology Spain S.A.
Internal
Support and implementation services
Spain
Essential
Shiji (US) Inc
Internal
Support and implementation services
United States
Essential
Shiji Deutschland GmbH
Internal
Support and implementation services
Germany
Essential
Shiji SINGAPORE Pte Ltd
Internal
Support and implementation services
Singapore
Optional
Shiji (Australia) Pty Ltd
Internal
Support and implementation services
Australia
Optional
Google Inc.
External
Data storage and processing
United States
Essential
SendGrid
External
Email provider
United States
Essential
Amazon Web Services, Inc.
External
Data storage and processing
United States / Ireland
Essential
Gainsight, Inc.
External
Usage Tracking and In-app Engagement Tool
United States / Ireland
Optional

For ReviewPRO

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Shiji Slovakia s.r.o
Internal
Support and implementation services
Slovakia
Essential
Shiji SINGAPORE Pte Ltd
Internal
Development & Level 3 Support
Singapore
Essential
Shiji (US) Inc
Internal
Operations & Support
United States
Essential
Beijing Shiji Information Technology Co., Ltd.
Internal
Development & Level 3 Support
PR China
Essential
Shiji InformationTechnology Spain, S.A.
Internal
Support andimplementation services
Spain
Essential
Shiji (UK) Ltd.
Internal
Development, support  and implementation services
United Kingdom
Essential
Shiji Israel Ltd
Internal
Development, support  and implementation services
Israel
Essential
Shiji Italy S.R.L.
Interal
Support and  implementation services
Italy
Essential
Rackspace Technology Inc
External
Hosting Storage of the information and resources related to the provision of the services.
United States / Germany
Essential
Mandrill
External
Mail services to send the surveys
United States
Essential
Amazon Web Services, Inc.
and
Amazon Web Services EMEA SARL
External
Hosting storage of the information and resources obtained related to the provision of the services
United States / Germany
Essential
Files.com
External
Service for the processing of PMS files with guest data sent by the client
United States
Essential
MailGun
External
Mail services to send the surveys
United States
Essential
Microsoft
External
Cognitive language API used for intent and entity detection
United States
Essential
Gainsight, Inc.
External
Usage Tracking and In-app Engagement Tool
United States
Optional
Cloud Software  Operations (Ireland), Ltd.
External
Platform to design,  deploy, secure, promote, and monitor API products
Ireland
Essential

For Shiji Analytics

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Shiji Deutschland GmbH
Internal
Support and implementation services
Germany
Essential
Shiji GmbH
Internal
Support and implementation services
Austria
Essential
Shiji Poland sp. z o.o.
Internal
Development, support and implementation services
Poland
Essential
Shiji Slovakia sro
Internal
Support and implementation services
Slovakia
Essential
Shiji (Hong Kong) Ltd
Internal
Support and implementation services
Hong Kong
Essential when used with Concept
Optional when used with Shiji Enterprise Platform
Shiji (UK) Ltd.
Internal
Support and implementation services
United Kingdom
Essential when used with Concept
Optional when used with Shiji Enterprise Platform
Shiji (US) Inc
Internal
Sales, support and implementation services
United States
Essential when used with Concept
Optional when used with Shiji Enterprise Platform
Shiji Information Technology Spain, S.A.
Internal
Sales, support and implementation services
Spain
Essential when used with Concept
Optional when used with Shiji Enterprise Platform
Shiji Middle East-FZ LLC
Internal
Sales, support and implementation services
United Arab Emirates
Essential when used with Concept
Optional when used with Shiji Enterprise Platform
Beijing Shiji Information Technology Co., Ltd.
Internal
Development, support and implementation services
PR China
Essential when used with Concept
Optional when used with Shiji Enterprise Platform
Infrasys (HK) Limited
Internal
Support and implementation services
Hong Kong
Essential when used with Concept
Not applicable for when used with Shiji Enterprise Platform
Shiji (Australia) Pty Ltd
Internal
Support and implementation services
Australia
Essential  when used with Concept
Not applicable when used with Shiji Enterprise Platform
Shiji (Canada) Inc
Internal
Support and implementation services
Canada
Essential  when used with Concept
Not applicable when used with Shiji Enterprise Platform
Shiji (Macau) Limited
Internal
Support and implementation services
Macau
Essential  when used with Concept
Not applicable when used with Shiji Enterprise Platform
Shiji (Thailand) Limited
Internal
Support and implementation services
Thailand
Essential  when used with Concept
Not applicable when used with Shiji Enterprise Platform
Shiji India LLP
Internal
Support and implementation services
India
Essential  when used with Concept
Not applicable when used with Shiji Enterprise Platform
Shiji Information Technology (Hong Kong) Limited
Internal
Support and implementation services
Hong Kong
Essential  when used with Concept
Not applicable when used with Shiji Enterprise Platform
Shiji Information Technology (Philippines) Inc
Internal
Support and implementation services
Philippines
Essential  when used with Concept
Not applicable when used with Shiji Enterprise Platform
Shiji Japan 株式会社
Internal
Support and implementation services
Japan
Essential  when used with Concept
Not applicable when used with Shiji Enterprise Platform
Shiji Malaysia Sdn Bhd
Internal
Support and implementation services
Malaysia
Essential  when used with Concept
Not applicable when used with Shiji Enterprise Platform
Shiji Technologies Ltd
Internal
Support and implementation services
Croatia
Essential  when used with Concept
Not applicable when used with Shiji Enterprise Platform
Shiji Vietnam Ltd
Internal
Support and implementation services
Vietnam
Essential  when used with Concept
Not applicable when used with Shiji Enterprise Platform
Shiji Portugal, S.A.
Internal
Development, support and implementation services
Portugal
Essential  when used with Concept
Not applicable when used with Shiji Enterprise Platform
Shiji Singapore Pte Ltd
Internal
Support and implementation services
Singapore
Essential  when used with Concept
Not applicable when used with Shiji Enterprise Platform
ShijiMex Information Technology S.A. de C.V.
Internal
Support and implementation services
Mexico
Essential  when used with Concept
Not applicable when used with Shiji Enterprise Platform
Amazon Web Services, Inc. Amazon Web Services EMEA SARL
Amazon Web Services Australia Pty. Ltd.
External
Cloud Service Provider
Germany / Ireland
Essential (configurable and based on location)
Oracle Cloud Infrastructure
External
Cloud Service Provider
Germany / United States / Japan
Essential when used with Concept
Not applicable when used with Shiji Enterprise Platform
Alibaba Cloud Computing Ltd
External
Cloud Service Provider
PR China
Optional
Beijing Sinnet Technology Co., Ltd. (Beijing Ultrapower Software Co., Ltd) AWS instance China
External
Cloud Service Provider
PR China
Optional
Beijing Ultrapower Software Co., Ltd. AWS EDP
External
Partner of Cloud Service Provider
PR China
Optional
Ningxia Western Cloud Data Technology Co., Ltd. (Beijing Ultrapower Software Co., Ltd) AWS instance China
External
Cloud Service Provider
PR China
Optional

For Shiji Digital Dine

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Shiji (UK) Ltd.
Internal
Development, support and implementation services
United Kingdom
Essential
Shiji (US) Inc
Internal
Development, support and implementation services
United States
Essential
Shiji Deutschland GmbH
Internal
Development, support and implementation services
Germany
Essential
Shiji Information  Technology Spain S.A.
Internal
Support and implementation services
Spain
Essential
Shiji Israel Ltd
Internal
Development, support and implementation services
Israel
Essential
Shiji (Australia) Pty Ltd
Internal
Support and implementation services
Australia
Optional
Shiji Singapore Pte Ltd
Internal
Support and implementation services
Singapore
Optional
Amazon WebServices, Inc., Amazon Web Services EMEA SARL
External
Data storage and  processing provider
United States / Ireland
Essential
Google Inc.
External
Data storage and  processing provider
United States
Essential
SendGrid
External
Email Provider
United States
Essential

For Shiji Digital Stay

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Shiji Information Technology Spain, S.A.
Internal
Development, support and implementation services
Spain
Essential
Shiji Israel Ltd
Internal
Development, support and implementation services
Israel
Essential
Shiji Slovakia s.r.o
Internal
Support  and implementation services
Slovakia
Essential
Beijing Shiji Information Technology Co., Ltd.
Internal
Support  and implementation services
PR China
Optional
Shiji (US) Inc
Internal
Support and implementation services
United States
Optional
Shiji Poland sp. z o.o.
Internal
Support  and implementation services
Poland
Optional
Shiji Singapore  Pte Ltd
Internal
Support  and implementation services
Singapore
Optional
Amazon  Web Services EMEA SARL   AmazonWeb Services, Inc.
External
Data  storage and processing
Ireland / United  States
Essential
ExaVault
External
Data  storage and processing
United States/EU/EEA
Essential
Google Inc.
External
Data  storage and processing
United States
Essential
MailChimp
External
Email  provider
United States
Essential
MailGun
External
Email  provider
United States
Essential
Rackspace Technology Inc
External
    Data storage and  processing  
Cloud service provider
United States
Essential
SendGrid
External
Email  provider
United States
Essential
Gainsight, Inc.
External
Usage Tracking and In-app Engagement Tool
United States
Optional

For Shiji Distribution Solutions

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Beijing Shiji Information Technology Co., Ltd.
Internal
Operations & Support
PR China
Essential
Shiji (US) Inc
Internal
Operations & Support
United States
Essential
Shiji  Deutschland GmbH
Internal
Support and implementation services
Germany
Essential
Shiji Poland sp. z o.o.
Internal
Support  and implementation services
Poland
Essential
Amazon Web Services, Inc.
External
Cloud Service Provider
Germany
Essential
Alibaba Cloud Computing Ltd.
External
Cloud Service Provider
PR China
Optional

For Shiji Enterprise Platform

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Shiji GmbH
Internal
Support and implementation services
Austria
Essential
Shiji Poland sp. z o.o.
Internal
Development, support and implementation services
Poland
Essential
Shiji (UK) Ltd.
Internal
Support and implementation services
United Kingdom
Optional
Shiji Slovakia s.r.o
Internal
Support and implementation services
Slovakia
Essential
Shiji Deutschland GmbH
Internal
Support and implementation services
Germany
Essential
Beijing Shiji Information Technology Co., Ltd.
Internal
Development, support and implementation services
PRChina
Optional
Shiji (Hong Kong) Ltd
Internal
Development, support and implementation services
Hong Kong
Optional
Shiji (US) Inc
Internal
Sales, development, support and implementation  services
United States
Optional
Shiji Information Technology Spain, S.A.
Internal
Sales, development, support and implementation  services
Spain
Optional
Shiji Middle East-FZ LLC
Internal
Sales, development, support and implementation  services
United Arab Emirates
Optional
Amazon Web Services, Inc.
Amazon Web Services EMEA SARL
Amazon Web Services Australia Pty. Ltd.
Amazon Web Services Singapore Pte Ltd
External
Cloud Service Provider
Germany / Ireland / Australia / Singapore
Essential (configurable and based on location)
Alibaba Cloud Computing Ltd.
External
Pushing Notification E-Mails
PR China
Optional
Beijing Sinnet Technology Co., Ltd.(Beijing Ultrapower Software Co., Ltd)
AWS instance China
External
Cloud Service Provider
PR China
Optional
Ningxia Western Cloud Data Technology Co., Ltd.(Beijing Ultrapower Software Co., Ltd)
AWS instance China
External
Cloud Service Provider
PR China
Optional
Beijing Ultrapower Software Co., Ltd.
AWS EDP
External
Partner of Cloud service provider 
PR China
Optional

Infrasys Enterprise Reporting

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Shiji Poland sp. z o.o.
Internal
Support and implementation services
Poland
Essential
Shiji (UK) Ltd.
Internal
Support and implementation services
United Kingdom
Essential
Shiji Deutschland GmbH
Internal
Support and implementation services
Germany
Essential
Shiji  GmbH (Austria)
Internal
Support  and implementation services
Austria
Essential
Beijing  Shiji Information Technology Co., Ltd.
Internal
Support  and implementation services
PR China
Essential
Shanghai  Shiji Information Technology Co., Ltd
Internal
Support  and implementation services
PR China
Essential
Changsha Shiji Information Technology Co., Ltd.
Internal
Support  and implementation services
PR China
Essential
Beihai Shiji Information Technology Co., Ltd.
Internal
Support  and implementation services
PR China
Essential
Shiji (US) Inc
Internal
Support  and implementation services
United  States
Essential
Amazon Web Services, Inc. 
External
Cloud Service Provider
United  States / Germany
Optional (choice of one)
Alibaba Cloud  Computing Ltd.
External
Cloud Service Provider
PR China
Essential

For Shiji Fiscal Exchange

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Beijing Shiji Information Technology Co., Ltd.
Internal
Development, support and implementation services
PR China
Essential
Infrasys (HK) Limited
Internal
Development, support and implementation services
Hong Kong
Essential
Shiji Poland sp. z o.o.
Internal
Development, support and implementation services
Poland
Essential
Shiji (UK) Ltd.
Internal
Support and implementation services
United Kingdom
Essential
Shiji (Australia) Pty Ltd
Internal
Support and implementation services
Australia
Essential
Shiji (US) Inc
Internal
Support and implementation services
United States
Essential
Shiji Singapore Pte. Ltd.
Internal
Support and implementation services
Singapore
Essential
Shiji India LLP
Internal
Support and implementation services
India
Essential
Shiji Malaysia Sdn Bhd
Internal
Support and implementation services
Malaysia
Essential
Shiji Vietnam Ltd
Internal
Support and implementation services
Vietnam
Essential
Shiji Korea Ltd
Internal
Support and implementation services
South Korea
Essential
Shiji Japan 株式会社
Internal
Support and implementation services
Japan
Essential
Shiji (Thailand) Limited
Internal
Support and implementation services
Thailand
Essential
Shiji Information Technology (Philippines) Inc.
Internal
Support and implementation services
Philippines
Essential
Shiji Deutschland GmbH
Internal
Support and implementation services
Germany
Essential
Shiji (Canada) Inc.
Internal
Support and implementation services
Canada
Essential
Shijimex Information Technology, S.A. De C.V.
Internal
Support and implementation services
Mexico
Essential
Shiji Slovakia s.r.o
Internal
Support and implementation services
Slovakia
Essential
Shiji Information Technology Spain S.A.
Internal
Support and implementation services
Spain
Essential
Amazon Web Services,  Inc.
External
Cloud Service Provider
United States / Germany /  Singapore
Essential
Next
External
Certified fiscal partner for Mexico
Mexico
Essential  (based on location)
OOBJ
External
Certified fiscal partner for Brazil
Brazil
Essential  (based on location)
SoftOne
External
Certified fiscal partner for Greece
Greece
Essential  (based on location)
Zwartedoos
External
Hardware partner for fiscal compliance in Belgium
Belgium
Essential  (based on location)
eLogo
External
Certified fiscal partner for Turkey
Turkey
Essential  (based on location)

For Shiji Ice Portal

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Shiji (US) Inc
Internal
Operations & Support
United States
Essential
Shiji Poland sp. z o.o.
Internal
Support and implementation services
Poland
Essential
Amazon Web Services, Inc.
External
Cloud Service Provider
United States
Essential
Adyen N.V.
External
Payment Provider
Default storage: EU; extended to United States or Australia depending on the location of the payor’s issuing bank
Optional
Recurly Inc.
External
Billing/Invoicing  Provider
United States
Optional
GoCardless
External
Payment Provider
EU / EEA
Optional

For Shiji Kunlun E-Signature

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Beijing Shiji Information Technology Co., Ltd.
Internal
Cloud Service Support
PR China
Essential
Beijing Shiji Kunlun Software Co., Ltd.
Internal
Development, Support and Implementation Services
PR China
Essential
Shiji SINGAPORE Pte Ltd
Internal
Level 1 Support and Implementation Services
Singapore
Essential
Amazon Web Services, Inc.
External
Cloud Service Provider
United States
Optional
Alibaba Cloud Computing Ltd.
External
Cloud Service Provider
PR China
Optional

For Shiji Kunlun Package Control

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Beijing Shiji Information Technology Co., Ltd.
Internal
Cloud Service Support
PR China
Essential
Beijing Shiji Kunlun Software Co., Ltd.
Internal
Development, Support and Implementation Services
PR China
Essential
Shiji SINGAPORE Pte Ltd
Internal
Level 1 Support and Implementation Services
Singapore
Essential
Amazon Web Services, Inc.
External
Cloud Service Provider
United States
Optional
Alibaba Cloud Computing Ltd.
External
Cloud Service Provider
PR China
Optional

For Shiji Payment Solutions

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Shiji Poland sp.  z o.o.
Internal
Operations  & Support
Poland
Essential
Shiji (Australia) Pty Ltd
Internal
Operations & Support
Australia
Essential
Shiji (US) Inc
Internal
Development, Operations, Support & Level 3 Support
United States
Essential
Beijing Shiji Information Technology Co., Ltd.
Internal
Development & Level 3 Support
PR China
Essential
Changsha Shiji Information Technology Co., Ltd.
Internal
Development & Level 3 Support
PR China
Essential
Shanghai Shiji Information Technology Co., Ltd
Internal
Development & Level 3 Support
PR China
Essential
Shiji Denmark ApS
Internal
Development & Level 3 Support
Denmark
Essential
Shiji Singapore Pte Ltd
Internal
Development  & Level 3 Support
Singapore
Essential
Amazon Web Services, Inc.
External
Cloud Service Provider
Ireland / Singapore
Essential (configurable and based on location)
Zoho Corporation
External
Support Ticketing Tool, CRM
United States
Essential

For Shiji Digital PayBy

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Beijing Shiji Kunlun Software Co., Ltd.
Internal
Development and L3  Support
PR China
Essential
Shiji (Australia)  Pty Ltd
Internal
Support and Operations
Australia
Essential
Shiji (US) Inc
Internal
Support and Operations
United States
Essential
Shiji Poland sp. z  o.o.
Internal
Support and Operations
Poland
Essential
Zoho Corporation
External
Support Ticket  Tool, CRM
United States
Essential
Alibaba  Cloud Computing Ltd.
External
Cloud Service  Provider
PR China
Optional  (configurable and based on location)
Amazon Web  Services, Inc.
External
Cloud Service Provider
United States
Optional  (configurable and based on location)

If you have any questions, please contact our DPO at dpo@shijigroup.com.

Go to Top

Shiji is committed to connecting the global business of hospitality. We provide an integrated suite of technological solutions that empower hotel, retail, food, and entertainment companies to better connect with their guests.

QR transparent Shiji Group
Solutions
HospitalityFood ServiceRetailEntertainmentShijiCRM
About
OverviewCustomersManagement TeamFounder's MessageResourcesContactCustomer Support
News
InsightsPress NewsChina Press NewsInvestor NewsShiji Japan
Locate a Shiji office near you lov with our Worldwide Directory
© 2022 Shiji Group. All rights reserved. Various trademarks held by their respective owners.
CareersLegal NoticeDPOPrivacy PolicyE-wasteGeneral Terms and ConditionsSITA - Terms and conditions 京ICP证16059654号-1

Sub-processors List

The following lists provide information related to the third-party sub-processors and Shiji corporate affiliates that may have access to customer personal data held by the customer as a data controller when providing services to Shiji customers.

For Shiji Payment Solutions

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Shiji Poland sp.  z o.o.
Internal
SPS Operations  & Support
Poland
Essential
Shiji (Australia) Pty Ltd
Internal
SPS Operations & Support
Australia
Essential
Shiji (US) Inc
Internal
SPS Operations  & Support
United States
Essential
Beijing Shiji Information Technology Co., Ltd.
Internal
SPS Development & Level 3 Support
PR China
Essential
Shanghai Shiji Information Technology Co., Ltd
Internal
SPS Development & Level 3 Support
PR China
Essential
Shiji Denmark ApS
Internal
SPS Development & Level 3 Support
Denmark
Essential
Shiji SINGAPORE Pte Ltd
Internal
SPS Development  & Level 3 Support
Singapore
Essential
Amazon Web Services, Inc.
External
Cloud Service Provider
Ireland / Singapore
Essential
Zoho Corporation
External
Support Ticketing Tool, CRM
United States
Essential

For Shiji Enterprise Platform

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Shiji GmbH
Internal
Support and implementation services
Austria
Essential
Shiji Poland sp. z o.o.
Internal
Development, support and implementation services
Poland
Essential
Shiji (UK) Ltd.
Internal
Support and implementation services
United Kingdom
Essential
Shiji Slovakia s.r.o
Internal
Support and implementation services
Slovakia
Essential
Shiji Deutschland GmbH
Internal
Support and implementation services
Germany
Essential
Amazon Web Services, Inc. Amazon Web Services EMEA SARL
External
Cloud Service Provider
Germany / Ireland 
Essential
Alibaba Cloud Computing Ltd.
External
Pushing Notification E-Mails
PR China
Optional
Beijing Sinnet Technology Co., Ltd.(Beijing Ultrapower Software Co., Ltd)
AWS instance China
External
Cloud Service Provider
PR China
Optional
Ningxia Western Cloud Data Technology Co., Ltd.(Beijing Ultrapower Software Co., Ltd)
AWS instance China
External
Cloud Service Provider
PR China
Optional
Beijing Ultrapower Software Co., Ltd.
AWS EDP
External
Partner of Cloud service provider 
PR China
Optional

For Shiji Fiscal

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Beijing Shiji Information Technology Co., Ltd.
Internal
Development, support and implementation services
PR China
Essential
Infrasys (HK) Limited
Internal
Development, support and implementation services
Hong Kong
Essential
Shiji Poland sp. z o.o.
Internal
Development, support and implementation services
Poland
Essential
Shiji (UK) Ltd.
Internal
Support and implementation services
United Kingdom
Essential
Shiji (Australia) Pty Ltd
Internal
Support and implementation services
Australia
Essential
Shiji (US) Inc
Internal
Support and implementation services
United States
Essential
Shiji Singapore Pte. Ltd.
Internal
Support and implementation services
Singapore
Essential
Shiji India LLP
Internal
Support and implementation services
India
Essential
Shiji Malaysia Sdn Bhd
Internal
Support and implementation services
Malaysia
Essential
Shiji Vietnam Ltd
Internal
Support and implementation services
Vietnam
Essential
Shiji Korea Ltd
Internal
Support and implementation services
South Korea
Essential
Shiji Japan 株式会社
Internal
Support and implementation services
Japan
Essential
Shiji (Thailand) Limited
Internal
Support and implementation services
Thailand
Essential
Shiji Information Technology (Philippines) Inc.
Internal
Support and implementation services
Philippines
Essential
Shiji Deutschland GmbH
Internal
Support and implementation services
Germany
Essential
Shiji (Canada) Inc.
Internal
Support and implementation services
Canada
Essential
Shijimex Information Technology, S.A. De C.V.
Internal
Support and implementation services
Mexico
Essential
Shiji Slovakia s.r.o
Internal
Support and implementation services
Slovakia
Essential
Shiji Information Technology Spain S.A.
Internal
Support and implementation services
Spain
Essential

For ReviewPRO

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Shiji Slovakia s.r.o
Internal
Support and implementation services
Slovakia
Essential
Shiji SINGAPORE Pte Ltd
Internal
Development & Level 3 Support
Singapore
Essential
Shiji (US) Inc
Internal
Operations & Support
United States
Essential
Beijing Shiji Information Technology Co., Ltd.
Internal
Development & Level 3 Support
PR China
Essential
Rackspace Technology Inc
External
Hosting Storage of the information and resources related to the provision of the services.
United States / Germany
Essential
Mandrill (MailChimp)
External
Mail services to send the surveys
United States
Essential
Amazon Web Services, Inc.
and
Amazon Web Services EMEA SARL
External
Hosting storage of the information and resources obtained related to the provision of the services
United States / Germany
Essential
ExaVault
External
Service for the processing of PMS files with guest data sent by the client
United States
Essential
MailGun
External
Mail services to send the surveys
United States
Essential
Microsoft
External
Cognitive language API used for intent and entity detection
United States
Essential

For Infrasys

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Shiji Poland sp. z o.o.
Internal
Support  and implementation services
Poland
Essential
Shiji  (UK) Ltd.
Internal
Support  and implementation services
United Kingdom
Essential
Shiji  Technologies Ltd
Internal
Support  and implementation services
Croatia
Essential
Shiji  Deutschland GmbH
Internal
Support  and implementation services
Germany
Essential
Amazon Web Services, Inc.
External
Cloud Service Provider
United States
Essential

For HotelIFC

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Beijing Shiji Information Technology Co., Ltd.
Internal
Level 3 support
PR China
Essential
Shiji Deutschland GmbH
Internal
Level 1 and 2 support and implementation services
Germany
Optional (based on location)
Shiji (US) Inc
Internal
Level 1 and 2 support and implementation services
United States
Optional (based on location)
Shiji SINGAPORE Pte Ltd
Internal
Level 1 and 2 support and implementation services
Singapore
Optional (based on location)
Beijing Shiji Information Technology Co., Ltd.
Internal
Level 1 and 2 support and implementation services
PR China
Optional (based on location)
Amazon Web Services, Inc.
External
Cloud Service Provider
Ireland / Singapore / United States
Optional (configurable and based on location)
Alibaba Cloud Computing Ltd.
External
Cloud Service Provider
PR China
Optional (configurable and based on location)

For Shiji Distribution Solutions

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Beijing Shiji Information Technology Co., Ltd.
Internal
Operations & Support
PR China
Essential
Shiji (US) Inc
Internal
Operations & Support
United States
Essential
Shiji  Deutschland GmbH
Internal
Support and implementation services
Germany
Essential
Shiji Poland sp. z o.o.
Internal
Support  and implementation services
Poland
Essential
Amazon Web Services, Inc.
External
Cloud Service Provider
Germany
Essential
Alibaba Cloud Computing Ltd.
External
Cloud Service Provider
PR China
Optional

For Shiji Ice Portal

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Shiji (US) Inc
Internal
Operations & Support
United States
Essential
Shiji Poland sp. z o.o.
Internal
Support and implementation services
Poland
Essential
Amazon Web Services, Inc.
External
Cloud Service Provider
United States
Essential

For Concept

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Shiji Poland sp. z o.o.
Internal
Support  and implementation services
Poland
Essential
Shiji  (UK) Ltd.
Internal
Support  and implementation services
United Kingdom
Essential
Shiji  Slovakia s.r.o
Internal
Support  and implementation services
Slovakia
Essential
Shiji Information Technology Spain S.A.
Internal
Support  and implementation services
Spain
Essential
Shiji Portugal, S.A.
Internal
Support  and implementation services
Portugal
Essential
Oracle Cloud Infrastructure
External
Cloud Service Provider
Germany
Essential

For MyCheck

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Shiji Israel Ltd
Internal
Support and implementation services
Israel
Essential
Shiji Information Technology Spain S.A.
Internal
Support and implementation services
Spain
Essential
Shiji (US) Inc
Internal
Support and implementation services
United States
Essential
Shiji Deutschland GmbH
Internal
Support and implementation services
Germany
Essential
Shiji SINGAPORE Pte Ltd
Internal
Support and implementation services
Singapore
Essential
Shiji (Australia) Pty Ltd
Internal
Support and implementation services
Australia
Essential
Google
External
Support and implementation services
United States
Essential
SendGrid
External
Support and implementation services
United States
Essential
Amazon Web Services, Inc.
External
Support and implementation services
United States / Ireland
Essential

For Shiji Enterprise Reports

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Shiji Poland sp. z o.o.
Internal
Support and implementation services
Poland
Essential
Shiji (UK) Ltd.
Internal
Support and implementation services
United Kingdom
Essential
Shiji Technologies Ltd
Internal
Support and implementation services
Croatia
Essential
Shiji Deutschland GmbH
Internal
Support and implementation services
Germany
Essential
Amazon Web Services, Inc.
External
Cloud Service Provider
United States / Germany
Essential

For Shiji Analytics

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Shiji Poland sp. z o.o.
Internal
Support and implementation services
Poland
Essential
Shiji (UK) Ltd.
Internal
Support and implementation services
United Kingdom
Essential
Amazon Web Services, Inc.
External
Cloud Service Provider
Germany
Essential

For Shiji Kunlun Package Control

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Beijing Shiji Information Technology Co., Ltd.
Internal
Cloud Service Support
PR China
Essential
Beijing Shiji Kunlun Software Co., Ltd.
Internal
Development,Support and Implementation Services
PR China
Essential
Shiji SINGAPORE Pte Ltd
Internal
Level 1 Support and Implementation Services
Singapore
Essential
Amazon Web Services, Inc.
External
Cloud Service Provider
United States
Optional
Alibaba Cloud Computing Ltd.
External
Cloud Service Provider
PR China
Optional

For Shiji Kunlun E-Signature

Entity Name
First Party (Shiji Group) or External
Type/ Purpose
Geographical  locations
Essential / Optional
Beijing Shiji Information Technology Co., Ltd.
Internal
Cloud Service Support
PR China
Essential
Beijing Shiji Kunlun Software Co., Ltd.
Internal
Development,Support and Implementation Services
PR China
Essential
Shiji SINGAPORE Pte Ltd
Internal
Level 1 Support and Implementation Services
Singapore
Essential
Amazon Web Services, Inc.
External
Cloud Service Provider
United States
Optional
Alibaba Cloud Computing Ltd.
External
Cloud Service Provider
PR China
Optional

If you have any questions, please contact our DPO at dpo@shijigroup.com.