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Join us for an exclusive event for hoteliers in Stockholm (30th August) and Copenhagen (31st August), packed full of real-world advice and practical takeaways. Have a sneak peek at the latest industry trends and best practices while enjoying a scrumptious breakfast on us!

The event provides a fantastic opportunity to hear from three engaging speakers, network and of course, talk about everything related to the guest journey. From optimizing guest experiences both online and on-property, to creating more personalized interactions using CRM insights, you’ll leave with everything you need to know to ensure your guests feel really special.

Places are limited so save your spot today!


Agenda

8:30 Welcome breakfast and introduction

9:00 Innovative techniques to leverage guest feedback

Speaker: Michael Kessler (CRO, ReviewPro)

9:40 How to craft the perfect guest experience, from website to hotel

Speaker: Charlie Osmond (Chief Tease, Triptease)

10:20 Surprise and delight: the key to your guests’ loyalty

Speaker: Jeff Down (Regional Sales Director EMEA, Cendyn)

11:00 Networking


Stockholm


Copenhagen


Speakers

  • Charlie Osmond

    Chief Tease

    Triptease
  • Jeff Down

    Regional Sales Director, EMEA

    Cendyn
  • Michael Kessler

    CRO

    ReviewPro

Register now »


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If you’re having trouble registering or do not receive an email confirmation, please contact us at events@reviewpro.com.