Reputation Management for Hotels

Continue Your Partnership with ReviewPro

Even though your free account is coming to an end, you can click here to request information about the special AA member rates that are valid until August 2019. That way you can continue to benchmark and manage your online reputation to deliver better guest experiences, improve your ranking on review sites and OTAs, and boost your revenue.

Reputation Management for Hotels

Why the change?

All good things come to an end, and it’s time for the partnership to go in new directions. This means that as of July 2019 you will no longer have complimentary dashboard access as an AA member. Don’t worry, contact us to talk about special rates and how we can help you to continue to stay in top of guest feedback and online reputation.

What we do

ReviewPro is the leading provider of Guest Intelligence solutions for the hospitality industry. They understand the impact and implications of guest feedback and are experts in helping clients create a guest-centric culture, to deliver better experiences and exceed guest expectations.

Reputation Management for Hotels

Leverage online reviews to increase revenue

A 1 point increase in your hotel’s Global Review IndexTM can lead to an increase of up to 1.42% in RevPAR.

Reputation Management for Hotels

Improve your ranking on review sites & OTAs

Leverage review analytics to prioritize operational and service enhancements to deliver better guest experiences and exceed expectations.

Reputation Management for Hotels

Outperform your competitors

Gain detailed competitive insight and identify strengths and weaknesses, across more than 475 hospitality-specific concepts, compared to your direct competitors.

Reputation Management for Hotels


Identify operational & service improvements & effectively manage internal processes to ensure changes are implemented across your organization.

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Reputation Management for Hotels

60,000+ clients, including hotel chains, individual hotels, serviced apartments, restaurants, destinations and hostels, in more than 150 countries

  • Kempinski Hotels
  • Iberostar
  • Radisson Hotel Group
  • Melia
  • Ascott
  • Minor

Want to find out about Guest Satisfaction Surveys?

This powerful, yet flexible tool allows you to create effective in-stay or post-stay surveys to identify detailed insight into what guests like/dislike and positively impact your online reputation.

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Reputation Management for Hotels