Free Live Webinar for Hoteliers
How to Respond to your Hotel’s Guest Reviews
How should you respond to positive and negative reviews to improve guest relations at your hotel? Learn expert hotelier tips in our FREE webinar.
- Why is it important to respond?
- Which reviews should you respond to?
- Who should respond and when?
- What should you say?
- What if the review contains false information?
- Responding on Facebook and Twitter
- Examples, questions, and discussion