Free Live Webinar for Hoteliers
Learn the Best Ways to Respond to Guest Reviews & Surveys
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In the next ReviewPro webinar, we’ll bring you up to speed on the latest and greatest in management response strategies for guest surveys and online reviews.
- Identifying response objectives and strategies
- Setting policy: responsibilities, timing and frequency
- Quantity vs. quality: how to create efficiencies and still be authentic
- Reviews vs. surveys: how your approach should differ
- How do you measure up? Response strategies and results from leading hotel groups
- Using ReviewPro tools to manage strategy and benchmark performance