Free Live Webinar for Hoteliers
Social Media Crisis Management for Hotels
DATA PROTECTION BASIC INFORMATION
Data Controller: Shiji Information Technology Spain, S.A
Purposes
- Provided you the requested content by direct download or via email.
- In case you consented, to send you communications in order to provide you with information about the best practices in our hotel industry and products.
Rights of the data subject: You have the right to access, rectify and delete the data, as well as other rights, as explained in the additional information.
Additional information: It can be found in our Privacy Policy
Learn simple online crisis management tips and techniques to minimize negative reactions in the case of a social media crisis.
Topics include:
- What is a social media crisis?
- Being prepared
- Protecting your brand
- Monitoring the crisis
- The official response
- Destination reputation management
- Disaster management
- Questions & answers