Free Case Study for Hoteliers
COVID-19 Policies and Protocols:
How Staycity Group Reassures Travelers and Set Expectations
DATA PROTECTION BASIC INFORMATION
Data Controller: Shiji Information Technology Spain, S.A
- Provided you the requested content by direct download or via email.
- In case you consented, to send you communications in order to provide you with information about the best practices in our hotel industry and products.
Rights of the data subject: You have the right to access, rectify and delete the data, as well as other rights, as explained in the additional information.
The guest journey of a traveler is connected directly to effective communication. What you portray and transmit about your hotel via different channels, is then what future guests will expect when they stay at your property.
Knowing how to set correct expectations without damaging your brand image is a very delicate process.
Together with the Staycity Group, our case study will teach you:
- The tools and channels which help communicate COVID-19 protocols
- How to put COVID-19 policies and procedures into place
- How to leverage partnerships
- The importance of asking for feedback
- Top Tips
Read more in our latest case study on how to effectively communicate with your guests during COVID-19.