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Free Case Study for Hoteliers

COVID-19 Policies and Protocols:
How Staycity Group Reassures Travelers and Set Expectations



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The guest journey of a traveler is connected directly to effective communication. What you portray and transmit about your hotel via different channels, is then what future guests will expect when they stay at your property.

Knowing how to set correct expectations without damaging your brand image is a very delicate process.

Together with the Staycity Group, our case study will teach you:

  • The tools and channels which help communicate COVID-19 protocols
  • How to put COVID-19 policies and procedures into place
  • How to leverage partnerships
  • The importance of asking for feedback
  • Top Tips

Read more in our latest case study on how to effectively communicate with your guests during COVID-19.