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Free Webinar for Hoteliers

Discover how to optimize your hotel’s CRM strategy

Overview:

How are you currently managing customer relationships at your hotel and all the data and information associated with them? Join us on Tuesday 14th June to hear from our panel of experts who will be sharing their industry best practices on CRM (Customer Relationship Management) for hotels. By better understanding and responding to guest behavior, you can expect to see higher guest satisfaction, conversion rates and return on investment.

Topics include:

  • What is CRM and why is it more important than ever for hotels?
  • Owning the digital conversation throughout the travel journey
  • What should you have in mind when selecting a provider?
  • How to aggregate and consolidate customer data from diverse sources to build valuable guest profiles
  • Using guest feedback data to enhance guest experiences

  • Featured Panelists

    • Tim Sullivan

      President

      Cendyn/ONE
    • Duane Hepditch

      President & CEO

      Guestfolio
    • Tim Towle

      Co-founder & VP of Product

      ReviewPro
    • Daniel E. Craig

      Founder

      Reknown