Free Case Study for Hoteliers
How Minor Hotels Combined Effective Tools and Processes to Increase Guest Satisfaction
DATA PROTECTION BASIC INFORMATION
Data Controller: Shiji Information Technology Spain, S.A
Purposes
- Provided you the requested content by direct download or via email.
- In case you consented, to send you communications in order to provide you with information about the best practices in our hotel industry and products.
Rights of the data subject: You have the right to access, rectify and delete the data, as well as other rights, as explained in the additional information.
Additional information: It can be found in our Privacy Policy
Minor Hotels uses an integrated approach to guest feedback management and service recovery, which has led to year-over-year improvements in key metrics for both guest satisfaction and guest loyalty.
In this case study you will find: