Free eBook for Hoteliers

Maintaining Guest Satisfaction During the Hotel Staffing Crisis

 

The irony hasn’t escaped hoteliers. Just as travel is returning, the lodging industry has been hit by a staffing crisis that has left many hotels unable to accommodate demand. And it’s having a direct impact on the guest experience.

In this eBook we will discuss how to successfully navigate the hotel staffing crisis. Key topics include:

  • Navigating the hotel staffing crisis: how has guest sentiment changed?
  • Why did workers leave?
  • The pandemic-era guest experience and the impact on guest sentiment.
  • How hoteliers can take action with use cases.