Free Guide for Hoteliers
Twitter for Hotel Marketing & Customer Service
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Find out how you should use Twitter as a customer service, sales or marketing channel to improve communication with guests at your hotel
- Top benefits of Twitter
- How to optimize your profile
- How to use hashtags
- How to increase your followers and get retweeted
- Influence scoring basics
- Leveraging Twitter places
- Common mistakes to avoid
- How to be a great conversationalist on Twitter
- Twitter for service, sales and media relations
- 10 things you can do this week to increase profits
- Reputation management on Twitter
- Plus: Resource directory (more helpful tools and recommended readings)