Free Guide for Hoteliers

Twitter for Hotel Marketing & Customer Service

Find out how you should use Twitter as a customer service, sales or marketing channel to improve communication with guests at your hotel

Topics include:

  • Top benefits of Twitter
  • How to optimize your profile
  • How to use hashtags
  • How to increase your followers and get retweeted
  • Influence scoring basics
  • Leveraging Twitter places
  • Common mistakes to avoid
  • How to be a great conversationalist on Twitter
  • Twitter for service, sales and media relations
  • 10 things you can do this week to increase profits
  • Reputation management on Twitter
  • Plus: Resource directory (more helpful tools and  recommended readings)