Free Guide for Hoteliers
Important Hotel Trends in 2017 & How to React
Keeping up with trends can be challenging for busy hoteliers, and it’s often difficult to distinguish between hype and important trends that require action.
In this guide, we explore the outlook for the global travel industry in 2017 as well as three trends that truly merit the attention of hoteliers today and how they can tackle these in the coming year.
- The Rise of Megabrands – How can independent hotels and small groups compete with powerful OTAs and branded hotels run by huge conglomerates like Marriott, IHG and AccorHotels?
- Private Rentals – Why alternative accommodations represent one of the biggest threats facing the hotel industry today and what hotels can do about it.
- Digital Customer Service – With the rise of online check-in, keyless entry, virtual concierges, chat apps and chatbots, how can hotels ensure guests are happy?
We also discuss how ReviewPro can help hotels weather any disruptive force by keeping a laser focus on the guest experience.