Free Guide for Hoteliers
Six Essential Ways to Manage Restaurant Reviews
Whether it’s TripAdvisor, Yelp, Instagram or Foursquare, restaurant-goers now have dozens of channels and unlimited audiences for sharing their culinary experiences. So how can you harness social media commentary to gain a deeper understanding of what guests think about your restaurant?
Topics include:
- 6 of the best ways to monitor reviews at your restaurant
- How to mitigate negative reviews
- Leverage the power of positive social media commentary
- The most effective method of earning positive feedback
- How to use customer insights to implement change