The Association of Resorts in Brazil: Using Guest Feedback Analytics to Drive Excellence

The Association of Resorts in Brazil (ABR) is comprised of 50 of the most important resorts in Brazil. One of its core missions is to boost tourist satisfaction in the region and stimulate best practices in the resort segment for innovation and technology.

Download our full case study to understand how this organization uses guest feedback analytics to drive excellence and outperform competitors.

Topics include:

• The objectives
• The solution
• How ReviewPro data is used to set goals
• Results
• Why are destination analytics crucial?