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Data Report Q1 2022: Reviews

Overview:

We analyzed more than one million online reviews from hotels representing five major geographical regions around the world to put together the first of a series of quarterly review data benchmark reports.

In this report you will find:

  • Key findings on: review volume, review ratings, star segments, review market share, management response, and more.
  • Global and regional data sets on: Global Review Index metrics (GRI™), review sources market share and volume, semantic analysis and categories affecting reputation, management response and more.
  • Expert insights: a range of experts and hoteliers give comment on the state of reviews and how they manage reviews.
  • Reputation strategies for global hoteliers.
  • In this opportunity for a hospitality reset, you will be able to leverage all of the above for your brand. Sign up for any of the reports to receive the entire series of reports directly to your inbox.