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Free Report for Hoteliers

COVID-19 Hotelier Sentiment Study



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The social and economic fallout from the COVID-19 pandemic has rocked the travel and hospitality industries.

Deep customer concern over the spread of the virus, coupled with local, national and international social distancing regulations and travel restrictions have severely depressed demand for travel in 2020.

The purpose of this study is to understand

  • The impact of COVID-19 on the hotel industry, the actions that have been taken to mitigate economic risks
  • How hoteliers are preparing for recovery and their sentiments on the recovery phase
  • How hoteliers can capitalize on opportunities presented in the “new normal” of travel and hospitality