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Client Spotlight: How Jury’s Inn Nail Guest Responses



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Jurys Inn uses the ReviewPro solutions to measure its online reputation and keep on top of a strong management response strategy. The insights the brand has gained from the tool have led to significant improvements in almost every department including response rate, review quality, and customer satisfaction.

In this case study you will discover:

  • How to manage reviews from Jurys Inn Customer Experience Manager Alex Hannon
  • Insights on how Jurys Inn maintained and excelled in customer satisfaction
  • Jurys Inn YOY results