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Hotel Uses Guest Insights to Boost TripAdvisor Ranking



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Discover how Skene House harnesses guest insights and feedback to boost its TripAdvisor ranking.

Topics include:

  • How Skene House Whitehall property managed to be the No. 1-ranked hotel on TripAdvisor 2 years in a row?
  • Do Skene House Whitehall managers answer on every review and how can they do it?
  • Is it possible for a small hotel to monitor reviews in various languages?
  • Why the Skene House Rosemount location “lagged” behind its sister properties at No.4?
  • What was the unexpected effect of using ReviewPro?
  • …and much more