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Free Case Study for Hoteliers

How a Boutique Hotel Increases Occupancy & ADR



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The East Hotel, Hangzhou provides guests with a distinctive experience, inspired by the combination of cultures – western modernization and eastern tradition. The hotel has significantly increased its occupancy rate and ADR by achieving a remarkable level of customer satisfaction. Our solutions have helped them leverage a positive online reputation whilst in turn, increasing their revenue. In this case study, we take a look at the key aspects behind the success of this boutique hotel in China.

Topics include:

  • Meeting Demand
  • Effective Sales & Marketing Policy
  • Ensuring Service Quality
  • The East Plus Membership Club
  • Driving Direct Sales
  • Leveraging Online Reputation