Free Guide for Hoteliers
Best Practices for Guest Satisfaction
From High Touch to No Touch
DATA PROTECTION BASIC INFORMATION
Data Controller: Shiji Information Technology Spain, S.A
Purposes
- Provided you the requested content by direct download or via email.
- In case you consented, to send you communications in order to provide you with information about the best practices in our hotel industry and products.
Rights of the data subject: You have the right to access, rectify and delete the data, as well as other rights, as explained in the additional information.
Additional information: It can be found in our Privacy Policy
While hotels have been a traditionally ‘high-touch’ environment, guests are now expecting as little contact as possible. How can guest messaging and automation tools assist in meeting new guest expectations?
In this ebook we will look at:
- Why capturing and understanding guest feedback is still key
- Why messaging is more relevant today than ever
- The challenges of implementing guest messaging
- The importance of information at every stage of the journey