GUEST MESSAGING HUB
Communicate with guests in real-time on the messaging service of their choice from one easy-to-use central hub. Create auto-replies and saved answers to increase efficiency and ensure speedy responses.Find out more
CONSISTENTLY EXCEED GUEST EXPECTATIONS
Whether the guest choose Facebook Messenger, Line, Viber, SMS, WeChat, Twitter, Telegram or WhatsApp*, our integrated platform, combined with case management, enables you to establish internal service level agreements and ensure you meet all your guests’ in-stay needs.
*Limited access to select brands.
Engage With Guests on
Allow guests to communicate with you in the way that suits them best with the peace of mind that your team has the right system in place to deliver on your promise.
Reply to Guests
Respond to what guests want, when they want it. Identify and resolve issues while they are still on property, allowing for real-time service recovery.
Stand out from your competitors for the consistent quality of your guest experience, leading to improved online review rankings.