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Deliver outstanding guest experiences

Comprised of our industry-leading Online Reputation Management (ORM), Guest Satisfaction Surveys (GSS) and Mobile App, the Guest Intelligence Suite helps your organization to develop a truly guest-centric culture.

Reputation Management for Hotels

Make improvements where it matters most

Whether you manage an individual hostel or one of the world’s largest hotel brands, delivering memorable experiences to travelers is key to success. Our Guest Intelligence Suite ensures your whole team is focused on the right priorities to drive higher guest satisfaction and positively impact results.

  • Leverage online reviews to increase revenue

    View all guest feedback in one dashboard

    Accessible from your mobile, tablet or computer, monitor performance across +175 OTAs and review sites, as well as your internal guest surveys all in one place.

  • Outperform your competitors

    Prioritize operational & service improvements

    Our advanced analytics and competitive benchmarking combined with customized views, alerts and reports ensures you know what directly affects you and requires immediate attention.

  • Improve your ranking on review sites & OTAs

    Boost online rankings & revenue

    Turn insight into action to deliver excellence and exceed expectations, driving a higher volume of positive guest reviews and in turn, higher revenue.

Online Reputation Management

Increase guest satisfaction & watch your revenue grow

Manage and improve your online reputation with our powerful cloud-based solution and leverage online reviews to boost ADR and outperform competitors.

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Reputation Management for Hotels
Reputation Management for Hotels

Guest Satisfaction Surveys

Leverage guest survey feedback to enhance guest experience

Gather valuable direct feedback with our customizable surveys and watch your review volume/ranking soar on TripAdvisor and other review sites.

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Mobile App

Engage with guests while on the go

Access real-time performance metrics from your mobile device or tablet to check how you are performing across different guest feedback sources and respond directly.

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Reputation Management for Hotels
Reputation Management for Hotels


Streamline operations & drive service excellence

Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.

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40,000+ companies rely on ReviewPro

  • Kempinski Hotels
  • Red Lion
  • Radisson Hotel Group
  • Melia
  • Ascott
  • Minor
Peter Stack Jurys Inn

“Since implementing ReviewPro’s integrated guest feedback system, combining ORM with GSS, we now have a global view of our 31 hotels. One of our biggest wins is that our TripAdvisor performance has improved dramatically, both in terms of review volume and rankings.”

Peter Stack

Regional Operations Manager, Jurys Inn

Happy Guests.
Profitable Hotels.

Talk to one of our experts today to discover how we are helping 40,000+ hotels enhance the guest experience and boost revenue.

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