What is guest feedback?

Guest feedback is the response from guests in the form of online reviews, guest survey responses, or guest messaging communication. It can be used to understand the guest and guide the resolution of i...

What are guest satisfaction surveys?

Guest satisfaction surveys are a tool for hoteliers to measure satisfaction and gather feedback on the level of satisfaction of their guests. They can be used during or post-stay and can focus on gene...

The best guest experiences are delivered with ReviewPro. Integrated tools and processes to increase guest satisfaction and revenue.
Find out more