online reviews

How can my online reputation help drive bookings? 

Your online reputation is essential to drive bookings. Before making their decision, guests will read reviews to understand the current experience at your establishment. Especially now, when traveling...

How can I improve my hotel’s online reputation?

Having a positive online reputation is important, as we are making more and more bookings online. For this we let us guide by the online reviews people have left on review sources and OTAs. There are ...

What is guest feedback?

Guest feedback is the response from guests in the form of online reviews, guest survey responses, or guest messaging communication. It can be used to understand the guest and guide the resolution of i...

What is online reputation management for hotels?

Online reputation management for hotels is the active practice of monitoring and improving upon what guests are saying about your property in online reviews on OTAs and review websites. Since there ar...

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