Guest messaging is one of the key pieces of technology that support hotel automation. A hotel chatbot can do many things simultaneously, such as: Automate responses to frequently&nbsp...

A case management system allows a hotel to keep track of the follow-up of guest feedback and requests, while also allowing you to automate your operational processes. Case automation offers two main b...

Auto Case management is an automated task system for hoteliers that notifies or escalates cases to the right people when action is needed. Auto Case Management can be used on two different levels: aut...