Customers
35,000+ companies rely on ReviewPro to improve customer satisfaction and increase revenue.
Global brands
“ReviewPro is a lifeline for any hotel organization that is obsessed with listening and responding to guests needs and building their organization around guest satisfaction.”
North America
“With ReviewPro’s semantic analysis, we can quantify which areas are of the highest concern to our guests, which helps us to justify investments and achieve the greatest impact from our financial expenditures.”
Latin America
“What makes ReviewPro stand out is the team’s passion for helping us to improve guest experience. Their direct survey solution is very powerful, flexible and better meets our needs than the other products we tested. Within weeks of implementing the survey system, we saw significant improvements in response rates and overall guest satisfaction scores.”
Europe
“Since implementing ReviewPro’s integrated guest feedback system, combining ORM with GSS, we now have a global view of our 31 hotels. One of our biggest wins is that our TripAdvisor performance has improved dramatically, both in terms of review volume and rankings.”
Asia
“Listening to our guests is an important part of our brand strategy. We are driven to not only listen but make the necessary operational and service improvements to create a better customer experience for our guests. ReviewPro is a valued partner in helping us achieve these goals.”
Australasia
“ReviewPro has opened the door for thousands of SME accommodation businesses in Australia to manage their online reputation. The quality of ReviewPro data has been matched by their unrivalled training and support.”
