Daniel Edward Craig and I wanted to do something fun and interactive before our webinar on Wednesday: How to Respond to Reviews and Social Media Feedback.
So, we’re holding a contest. The person who writes the best response to the review below – as chosen by Daniel & I – will receive a free one-hour digital strategy consultation session with either of us.
We checked in late at night and the person at the front desk, Victor, was rude and unhelpful. We asked him for a wake up call and never got it. We won’t be going back and recommend everyone to stay away!”
What would be the best way for a hotel manager to respond to this?
Submit your response to me by email – Josiah@ReviewPro.com – by September 5, and we’ll announce the winner here on the blog by the end of next week.
Have you registered for our webinar yet? Hundreds of hoteliers have signed up in the past few days – perhaps your competitors. Make sure to reserve your spot now to get the competitive edge in this area….