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Uruguay: Boutique hotels boast best online reputation

Montevideo

The luxurious My Suites hotel is the No. 1-rated hotel in Uruguay’s capital city of Montevideo, according to a recent analysis of more than 20,000 consumer reviews for the city’s 50 higher-end hotels by ReviewPro.

With a Global Review Index™ score of 94.3%, this 4-star boutique hotel and wine bar is located just a stone’s throw away from the city’s pristine beachfront. The hotel’s bodega boasts a selection of the finest locally produced wine and offers regular tastings for both guests and the general public. The average of all hotels in Montevideo is 81.2%. To see the full list of the Top 10 best-rated hotels in Montevideo, click here to download ReviewPro’s report.

Montevideo’s hotel reputation analysis is part of a broader examination conducted by ReviewPro, the leading provider of reputation management for hotels worldwide.

The study comes at a time of growth within Uruguay’s burgeoning hotel market. ReviewPro analyzed review metrics for Montevideo’s 50 hotels, with an average of 289 opinions per hotel, as well as Punta del Este’s 27, with an average of 174 opinions per hotel. While boutique hotels dominate the rankings, Montevideo’s Regency Suites chain and international chain InterCity hotels also make Montevideo’s Top 10 list.

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The analysis ranks the reports for each city by their average Global Review Index™, ReviewPro’s online reputation score for hotels based out of 100. The GRI is based on guest ratings from review sites and OTAs such as TripAdvisor, HolidayCheck and Booking.com.

To calculate the GRI for each hotel, ReviewPro aggregates the overall score that consumers give on more than 140 sites, and normalizes them to offset the differences in scoring systems, using an algorithm that places higher value on newer reviews to best reflect consumers’ actual perceptions.

The hotel with the second-highest GRI is InterCity Premium Montevideo (88.5%), a chain with over 20 hotels throughout Latin America. Strategically located close to the airport and geared towards executive travelers, this hotel won the Travelers’ Choice 2013 Awards from Tripadvisor.

In contrast, the five-star Hotel L’Auberge tops the list of hotels in Punta del Este. This elegant establishment, decorated in a traditional thatch style, also won the prestigious Certificate of Excellence 2013 by TripAdvisor.

To see names of the other hotels that made Punta del Este ‘s Top 10 hotels list, download the full report. ReviewPro also includes the five best-and worst-rated concepts that consumers mentioned in their reviews.

For example, Montevideo and Punta del Este guests most often complained about the bathroom and pool. See what guests favored by downloading the report now.

MontevideoClick here to download the full report:
Top Hotel Rankings for Montevideo




Montevideo

Punta del EsteClick here to download the full report:
Top Hotel Rankings for Punta del Este




Punta del Este

DOWNLOAD the full Montevideo City Rankings report here
DOWNLOAD the full Punta del Este City Rankings report here