Free Webinar: A Team Approach to Reputation Management

Following the great response to our webinar on Reputation Management Essentials for Hotels in May,  ReviewPro would like to invite you to join our June webinar which is free for hotels.

This webinar will help you to gain insight into how to mobilize diverse stakeholders within your organization to best leverage the social web. This informative session will be hosted by hotel consultant and former general manager, Daniel Edward Craig, and will feature examples and case studies from leading hotels.

 

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In this training session, you will learn:

  • Why online reputation management for hotels is essential as a result of social media’s influence on today’s travelers
  • How to engage your team by developing a cohesive approach to managing your reputation
  • How to build consensus, manage resistance to change, and incorporate social data to drive positive behavior
  • How to use technology to facilitate the process
  • How to get key stakeholders involved, including Sales, Marketing, Revenue and Human Resources
  • Best Practices – how other hotels take a team approach and the benefits they are seeing
  • Q&A with the experts

 

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About the host

A former general manager, Daniel Edward Craig helps hoteliers across the globe adopt the latest tools and best practices in social media and online reputation management. He collaborates with ReviewPro as Industry Advisor in the area of Client Engagement. Visit www.DanielEdwardCraig.com

 

About ReviewPro

ReviewPro enables hoteliers to increase guest satisfaction and online revenue by more effectively managing their online reputation and presence in leading social media sites. After rapid growth in the European market, the company has expanded internationally and quickly grown its client roster to thousands of hotels in nearly 70 countries, including the Roger Smith Hotel, the Beverly Hills Hotel, Hotel Bel-Air, Ace Hotel, Montage Hotels, Mammoth Mountain Resorts, citizenM Hotels, Louvre Hotels Group and Meliá Hotels International.