With another challenging year behind us, we have all learned a lot about what it means to navigate a business through uncertain waters. Here below, we sum up 10 things 2021 taught us about the …
Tech adoption has known a big push since the pandemic, and many hotel businesses have looked at different forms of digitizing parts of their operations. However, deciding on what software or technology to implement, is …
Messaging has fast become the preferred method of communication in both people’s personal and professional lives, and hospitality is no exception. In an industry where the personal touch is what distinguishes good from great, and …
While we all await the dissemination of a COVID-19 vaccine throughout the first half of 2021, budgets will remain tight while reservations will be slim. With fewer staffers available to manage inquiries, you still need …
Iconic hotel group upgrades guest feedback management solution to provide remarkable guest experiences across its portfolio. Barcelona, May 11, 2021: Archipelago International, Southeast Asia’s largest privately owned and independent hotel management company, has partnered with …
The ATIC Quality Tourism Framework awards now includes guest feedback as a benchmark of excellence. Barcelona, March 23, 2021: The Australian Tourism Industry Council (ATIC) and ReviewPro, a Shiji Group brand, are working together to …
We are proud to share the news that Safir Hotels & Resorts has responded to consumer demand for efficient, contactless guest communications by partnering with ReviewPro to launch Guest Experience Automation. All of SHR’s properties …