We recently published a global hotel review data report where we analyzed over 1 million reviews from 7,500 hotels worldwide. However, when we look closer at the region of APAC, what do these reviews tell …
Reviews and online reputation have long been a fixture in any hotel’s operational strategy, and while review volume had slowed down during the pandemic, it has now risen by 46.5% YOY since Q1 2021. If …
As the global landscape is constantly changing, so are guest expectations. It is more important than ever to employ hotel listening tools to know what your guests are experiencing at your property. This is where …
Who trusts a hotel with only two reviews? Earning a five-star hotel review is important, but the number of reviews your hotel receives can directly affect revenue too. Gaining a higher volume of guest ratings …
A fresh TripAdvisor study has revealed that, in 2014, hoteliers acknowledge the link between guest reviews and revenue, but continue to underestimate the value of reviews in attracting repeat business. A staggering 96% of global …
We have just added valuable new content to one of our most popular tutorials, A Guide to Encouraging Guest Reviews at your Hotel Download: How to Encourage Guest Reviews for your Hotel Today, online review …