At the beginning of the pandemic, Google decided to temporarily suspend its Google Reviews feature. Now that businesses all over the world are slowly opening their doors again, the feature has been re-enabled and Google …
online reviews
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Highlights from the 2018 Reputation Rankings: Upper Upscale Brands
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Hotel Brand Reputation Report: How Do You Rank?
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Four Ways to Use Online Reviews as a Sales Tool for Your Hotel
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Quantity or Quality? The Best Approaches to Responding to Online Reviews
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Don’t get ‘lost in translation’ with foreign language hotel reviews
How can you respond to an online hotel guest review written in Russian, Portuguese, Chinese or other languages you don’t understand? If you can’t understand the nature of a guest’s comments, then you wouldn’t be …