While other hotels around the world have been struggling with the pandemic and staffing shortages, Aquaria Natal Hotel in Brazil has been quietly skyrocketing up Tripadvisor rankings. In October 2019, just a few months before …
Curator Hotel & Resort Collection partners with Reviewpro to offer guest feedback management solution to member hotels. Bethesda, Maryland and Barcelona, October 26, 2021: Announced today, Curator Hotel & Resort Collection (“Curator”) has selected ReviewPro, …
No one likes negative reviews, and even less if it is online for everyone to read. Luckily, there are ways to avoid them! Here below, we outline five tips for you to prevent negative guest …
Paradores is an iconic collection of hotels located in historic buildings and natural parks across Spain. The company motto has been “Quality, Friendliness, Legendary” since 1928. It is fully committed to customer centricity, a position …
Have you ever asked yourself what guests will find out about your property when they search online? The guest journey is cyclical and guest reviews published by guests who have left your property will inspire …
When we talk about creating remarkable guest experiences, we often focus on the part after the client checks in. However, the guest experience starts well before that – from the moment they are researching their …
At the beginning of the pandemic, Google decided to temporarily suspend its Google Reviews feature. Now that businesses all over the world are slowly opening their doors again, the feature has been re-enabled and Google …