Are you in the know about which hotel trends are influencing the industry and how they affect your brand? If you would like to find out how to get the most out of your hotel’s …
Everything You Need to Keep Your Hotel Business Thriving This Year
Hoteliers Tips
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The best hotels on TripAdvisor choose ReviewPro
Having a positive reputation on TripAdvisor is key for hotels. 96% of TripAdvisor users consider reading reviews important when planning trips and booking hotels. Quality, recency and quantity of reviews are the three factors that …
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How to Schedule Reports for your Guest Surveys
Do you sometimes struggle to find the time to create reports for staff at your hotel? This year, we updated our Guest Survey Solution to enable our clients to receive customized reports of feedback from …
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Changes to TripAdvisor’s Popularity Ranking Algorithm
This year, TripAdvisor made changes to its Popularity Ranking for restaurants, attractions and hotels in order to improve the site experience for travelers and businesses. You can read the full details here on TripAdvisor’s website …
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Setting Online Reputation Objectives at Your Hotel
Many hoteliers collect and analyze data but not everyone knows how to use this insight to set goals and objectives for their team. ReviewPro offers a wealth of data but to start we recommend focusing …
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Only 29% of hotels are fully leveraging Guest Intelligence
Increasingly, savvy hoteliers are using guest feedback to make operational and service improvements on property to deliver better guest experiences. We recently surveyed 2,877 hospitality professionals across the globe to gain a better understanding of …