Global Hoteliers Vote ReviewPro as Top Innovators in h2c’s Recent Hotelier Survey on Automated Personalization Barcelona, February 8, 2022: Global hoteliers named ReviewPro – leaders in guest intelligence data – as one of the top …
During the height of the pandemic, Mélody Lardin of Le Saint-Sulpice Hotel in Montreal found herself in a position many other hoteliers can relate to: she was doing everything. Or at least it felt like …
We often speak about “the chatbot” as an unvarying product, however, it is not. Chatbots come in many varieties, fitting different types of organizations and needs. When choosing the right hotel chatbot, it is important to think about how …
ReviewPro’s chatbot now works with thirteen different messaging services, the latest being Instagram. Barcelona – September 30, 2021: ReviewPro, part of the Shiji Group, announces a further step into automated guest communication by adding Instagram …
Automation is making its mark within the hospitality industry like never before: automated hotel task management, automated guest communication, the list goes on. But what exactly does hotel automation mean? And how can both guests and hoteliers benefit from it? …
While we all await the dissemination of a COVID-19 vaccine throughout the first half of 2021, budgets will remain tight while reservations will be slim. With fewer staffers available to manage inquiries, you still need …
Iconic hotel group upgrades guest feedback management solution to provide remarkable guest experiences across its portfolio. Barcelona, May 11, 2021: Archipelago International, Southeast Asia’s largest privately owned and independent hotel management company, has partnered with …