We recently published a global hotel review data report where we analyzed over 1 million reviews from 7,500 hotels worldwide. However, when we look closer at the region of Europe, what do these reviews tell …
Leaders in guest experience management release first in quarterly report series focusing on global hotel reviews. Barcelona, 25 May 2022: ReviewPro, a Shiji Group brand, publishes the first of a series of quarterly data reports …
Research has long told us that reputation drives revenue, and for a better reputation, we need higher guest satisfaction. In our last webinar, we explored the relationship between reputation management and revenue management and highlighted …
Research has long told us that reputation drives revenue, but did you know that revenue management can also drive reputation? On the one hand, guests are looking at recent reviews to gage a hotel’s current …
With nearly 8 million listings across 190 countries, it is no doubt that Tripadvisor is one of the most popular platforms for guest reviews. As so many guests are booking their hotel directly on Tripadvisor …
Having a positive reputation on TripAdvisor is key for hotels. 96% of TripAdvisor users consider reading reviews important when planning trips and booking hotels. Quality, recency and quantity of reviews are the three factors that …
Do you sometimes struggle to find the time to create reports for staff at your hotel? This year, we updated our Guest Survey Solution to enable our clients to receive customized reports of feedback from …