How do most restaurants choose what to serve their guests for breakfast, lunch and dinner? Probably not via a semantic analysis algorithm capable of machine learning, right? One hotel located in the Canary Islands did …
hotel online reputation management
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5 Steps to Close the Hotel Customer Service Gap and Elevate Guest Satisfaction
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ITB Berlin 2018: Time to Exceed Guest Expectations!
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From Analysis to Action: the Evolution of Guest Intelligence
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The 4 Key Trends Impacting the Hospitality Industry in 2018
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Are robots changing the way that guest experience is measured in the hotel industry?
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Case Study: How the MGM Grand Sanya Hotel achieved a 4.7/5 rating on Ctrip