In the age in which travelers are craving unique experiences, what happens when you throw robots into the mix? Do people prefer a personal touch or do they want innovation and efficiency? Imagine this scenario. …
Our Account Manager for APAC, Stefanie Lim recently caught up with Joe Zheng, Hotel Manager at the MGM Grand Sanya in China to discuss how the hotel is currently managing and improving its online reputation. …
Many hoteliers collect and analyze data but not everyone knows how to use this insight to set goals and objectives for their team. ReviewPro offers a wealth of data but to start we recommend focusing …
On the Top 10 list of best-reviewed lodgings in Goa, bohemian establishments beat five-star hotels. ReviewPro analyzed a total of 17,661 guest reviews and 143 hotels with at least three stars by their Global Review …
How can you respond to an online hotel guest review written in Russian, Portuguese, Chinese or other languages you don’t understand? If you can’t understand the nature of a guest’s comments, then you wouldn’t be …
CHICAGO – Hotels listed on the online travel agency Orbitz Worldwide’s sites benefit from having more consumer reviews, a senior executive at the online travel agency (OTA) said Tuesday. “Clearly, hotels with no reviews or …
Barcelona, Spain. May 11 2012. Fiesta Hotel Group, one of Spain’s largest hotel groups, has signed an agreement to roll out ReviewPro’s reputation and social media analytics across its brands both in the Peninsula and …