Do you think your hotel provides outstanding service? How do you know your guests would say the same? Superior customer service policy is the foundation for the hospitality industry, and should be the priority for every …
We are very pleased to be featuring yet again at ITB Berlin, as every year we have new developments to share with you. If you’ve been on the pulse, you will already know that instant …
Gathering data on your hotel’s online reputation is the first part of the story, and something that ReviewPro has always been known for. After all, guest reviews are a matter of make or break in …
What would January be without a look at the top hotel trends that will shape the industry this year? In our up-and-coming webinar we will be exploring the four key trends that are set to …
In the age in which travelers are craving unique experiences, what happens when you throw robots into the mix? Do people prefer a personal touch or do they want innovation and efficiency? Imagine this scenario. …
Our Account Manager for APAC, Stefanie Lim recently caught up with Joe Zheng, Hotel Manager at the MGM Grand Sanya in China to discuss how the hotel is currently managing and improving its online reputation. …
Many hoteliers collect and analyze data but not everyone knows how to use this insight to set goals and objectives for their team. ReviewPro offers a wealth of data but to start we recommend focusing …