As the global landscape is constantly changing, so are guest expectations. It is more important than ever to employ hotel listening tools to know what your guests are experiencing at your property. This is where …
Ever feel like tech has moved on years in just a few months? With all of us using our phones for pretty much everything, and a new preference for touchless technology, we decided to compile …
Travel has changed, and so have travelers. To meet the expectations of guests, hotels and accommodation providers will have to understand and incorporate new needs – for privacy, for cleanliness, for different technology. In our …
The adoption of guest messaging in the hospitality industry is no longer a matter of if, but when. In an industry built on providing great guest experiences, it’s only logical that SMS and messaging apps …
As a hotelier, your aim while using ReviewPro software may primarily be optimizing guest experience to increase GRI™ and leverage ADR, occupancy and RevPAR. But did you know that the tool offers many useful insights …
New Year, new goals! We are sure one of your 2019 aims is to elevate the guest experience. Put one of our January events in your calendar to get the insider insights you need to …
As part of our year-long tour of destinations, we are really happy to be present in Asia this April. Our CEO RJ Friedlander along with Charlie Osmond (CEO) and Alex Kahn (Marketing Manager Asia Pacific) of Triptease will …