With another challenging year behind us, we have all learned a lot about what it means to navigate a business through uncertain waters. Here below, we sum up 10 things 2021 taught us about the …
As we are all preparing for the coming year, it is time to look back at what the past year has meant for us and reflect upon what we have learned. The past year can …
Now that the worst of the pandemic seems behind us, it looks like the hospitality industry must deal with yet another crisis: staff shortage. People are traveling again, so hotel operations are dealing with recovering …
The Contactless Era When we consider the traditional hotel guest experience, a guest would enter and directly approach the hotel’s lobby, be greeted by the reception, and proceed to go through the check-in process. The …
As travel restrictions ease and recovery begins, hoteliers are under tremendous pressure to generate revenue and make up for lost time. While it’s difficult to make long-term predictions, the travel landscape for the coming months …
We are proud to share the news that Safir Hotels & Resorts has responded to consumer demand for efficient, contactless guest communications by partnering with ReviewPro to launch Guest Experience Automation. All of SHR’s properties …
By Michael Kessler, CEO, ReviewPro When I took over as CEO of ReviewPro in December of 2019, little did I know that in a matter of weeks travel around the world would come to a …