As travel restrictions ease and recovery begins, hoteliers are under tremendous pressure to generate revenue and make up for lost time. While it’s difficult to make long-term predictions, the travel landscape for the coming months …
WhatsApp recently announced that it is in the process of rolling out its WhatsApp for Business API to a select number of brands and customer service platforms. For now, the company is focusing on big …
This year, TripAdvisor made changes to its Popularity Ranking for restaurants, attractions and hotels in order to improve the site experience for travelers and businesses. You can read the full details here on TripAdvisor’s website …
Increasingly, savvy hoteliers are using guest feedback to make operational and service improvements on property to deliver better guest experiences. We recently surveyed 2,877 hospitality professionals across the globe to gain a better understanding of …