As a follow-up to the launch of the WhatsApp Business app last year, WhatsApp recently announced that it is in the process of rolling out its WhatsApp for Business API to select companies. This is …
This year, TripAdvisor made changes to its Popularity Ranking for restaurants, attractions and hotels in order to improve the site experience for travelers and businesses. You can read the full details here on TripAdvisor’s website …
Increasingly, savvy hoteliers are using guest feedback to make operational and service improvements on property to deliver better guest experiences. We recently surveyed 2,877 hospitality professionals across the globe to gain a better understanding of …