Thailand is one of the world’s most exotic and spectacular destinations. In this article, Wimintra Jangnin the founder & Editor in Chief of Hotelintel.co, interviews Pierre-Andre Pelletier, Regional VPO of ONYX Hospitality Group and discovers how the most reviewed …
No one is more aware of the importance of online reputation than the dynamic hotel brand Radisson Hotel Group™. Implementing ReviewPro’s Guest Intelligence Suite was just one of the steps in the brand’s quest to continually offer …
The digital world is changing, and hotel guests are expecting faster and easier communication along with their pillow menu. Hotels are also searching for the way to deliver the next level of service in line …
We are very pleased to be featuring yet again at ITB Berlin, as every year we have new developments to share with you. If you’ve been on the pulse, you will already know that instant …
Gathering data on your hotel’s online reputation is the first part of the story, and something that ReviewPro has always been known for. After all, guest reviews are a matter of make or break in …
Having a positive reputation on TripAdvisor is key for hotels. 96% of TripAdvisor users consider reading reviews important when planning trips and booking hotels. Quality, recency and quantity of reviews are the three factors that …
Guest post by Nicki Graham, Marketing & Communications Manager at Guestfolio. As of February 2016, WhatsApp surpassed the 1 billion users mark. That means 1 in 7 people in the world now use it and …