People are “the most important asset” at Swiss-Belhotel International, that’s why the brand has adopted ReviewPro for guest feedback management and incorporated it into the day-to-day life of its management teams. “Just like a lighthouse, …
guest reviews
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How Jurys Inn Stay on Top When Responding to Google Reviews
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Responding Is Crucial to Online Reputation, by ReviewPro CEO RJ Friedlander
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How HD Hotels Optimized Guest Surveys to Boost Conversion & TripAdvisor Reviews
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Guest Feedback: Reviews vs. Surveys
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Boutique guest houses beat five-star brands in Goa
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Don’t get ‘lost in translation’ with foreign language hotel reviews
How can you respond to an online hotel guest review written in Russian, Portuguese, Chinese or other languages you don’t understand? If you can’t understand the nature of a guest’s comments, then you wouldn’t be …