While hotel guest loyalty is still as important as ever, the way in which brands manage it is changing. One study found that a 5% increase in customer retention produces more than a 25% increase …
Webinar: 12 Ways to Build Guest Loyalty
While hotel guest loyalty is still as important as ever, the way in which brands manage it is changing. One study found that a 5% increase in customer retention produces more than a 25% increase …