Staying ahead of the curve means being switched on to global events, client needs, and technology trends – and how they all affect the guest experience. This year we have seen mass adoption of tech …
High Touch to No Touch
Guest intelligence
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The Hellenic Chamber of Hotels Partners with ReviewPro
ReviewPro to Deliver Guest Experience Data to 10,000 Greek Hotel Accommodation Providers Barcelona, Spain, 10 July 2019: The Hellenic Chamber of Hotels has partnered with ReviewPro to provide guest experience data to 10,000 hotels and …
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Brand Reputation: The New Equity in the Hotel Industry
Brand reputation and ranking is taking on a new importance in the age of global travel. Guests want consistency, exceptional guest experiences, plus a touch of local culture, all of which contribute to hotel brand …
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How TOP 10 Holiday Parks Aced its Key Metrics by Listening to Guest Feedback
TOP 10 Holiday Parks is a New Zealand franchise. Each of the properties is individually owned but they all operate under the same brand, using the same procedures and policies and offering comparable levels of …
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February Events: We’ve Got You Covered This Valentine’s Day
Hoteliers, we are sure that you have more than just Valentine’s day on your minds this month. After all, the year has officially started and for half of the world, it is also high season. Worry …
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ASAP Continue Successful Accreditation Process for Serviced Apartment Sector, with ReviewPro Data
ASAP partners with ReviewPro to build quality accreditation and safety compliance in the global serviced apartment industry Barcelona, Spain, 29 October 2018: Serviced apartments are gaining ground in the hospitality industry, and the Association of …
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Great National Hotels and ReviewPro Mark a Year of Partnership
Great National Hotels continues to prioritize Guest Experience for its independent hotel members across Ireland and the UK. Barcelona, October 10, 2018: Guest satisfaction continues to be a key objective for Great National Hotels and …