As conversations about digital transformation keep buzzing, chatbots have proven to be an exciting talking point. But before you rush into making any decisions, it’s important to understand what types of chatbots are out there and which one best suits your …
As we’re gearing up for another unprecedented year, we are relying on our pandemic experience of the last two years to predict hotel travel trends. In our most recent trends webinar, we went through the …
Staying ahead of the curve means being switched on to global events, client needs, and technology trends – and how they all affect the guest experience. This year we have seen mass adoption of tech …
ReviewPro to Deliver Guest Experience Data to 10,000 Greek Hotel Accommodation Providers Barcelona, Spain, 10 July 2019: The Hellenic Chamber of Hotels has partnered with ReviewPro to provide guest experience data to 10,000 hotels and …
Brand reputation and ranking is taking on a new importance in the age of global travel. Guests want consistency, exceptional guest experiences, plus a touch of local culture, all of which contribute to hotel brand …
TOP 10 Holiday Parks is a New Zealand franchise. Each of the properties is individually owned but they all operate under the same brand, using the same procedures and policies and offering comparable levels of …
Hoteliers, we are sure that you have more than just Valentine’s day on your minds this month. After all, the year has officially started and for half of the world, it is also high season. Worry …